Payment Optimization

    Optimization means getting more good payments through at a lower cost. Most gains come from a few levers: where payments are routed, how declines are handled and how authentication is applied.

    • Approval rates

      Approval rate is the share of attempted payments that succeed. Track it by issuer, card type and market to find where declines come from.

    • Decline handling

      Separate hard declines, which should not be retried, from soft declines, which may succeed later. Clear customer messages recover some lost sales.

    • 3-D Secure and authentication

      Authentication can reduce fraud and shift liability, but it adds friction. Apply it by risk level rather than to every payment.

    • Processing cost

      Compare total cost, including interchange, scheme and processor fees, rather than the headline rate. Interchange-plus pricing shows each cost separately.

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